Comparison
Jobber vs Housecall Pro
At five users billed annually both cost exactly $149 a month, so the subscription is not the decision. The decision is card processing. Jobber publishes one standard rate, 2.9% plus 30c. Housecall Pro advertises "as low as 2.59%" but its help centre publishes four card categories at three rates, and the 2.59% applies only to a card physically tapped on a reader. On $40,000 a month in card payments that spread is worth more than either subscription.
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The short version
- Five users costs $149 a month on either, billed annually. The headline prices differ, the real ones do not.
- Housecall Pro’s 2.59% is a card-present floor. Invoiced payments are 2.99% and keyed-in are 3.49%.
- Jobber publishes 36 prices across 12 plan and seat combinations. Housecall Pro publishes 6.
- Trustpilot rates them 4.2 and 2.5. Capterra rates them 4.6 and 4.7. That gap is worth understanding before you sign.
The plans, at the same crew size
Comparing the advertised prices, $29 against $59, compares a Jobber plan sold at one user with a Housecall Pro plan sold at one user, and almost nobody buying this software is one user. Set both to five and the picture changes completely.
| Tool and plan | Per month | Users included | Each user beyond that |
|---|---|---|---|
| Jobber Connect | $149 | 5 | $29 |
| Housecall Pro Essentials | $149 | 5 | $100 |
| Jobber Grow | $229 | 5 | $29 |
| Housecall Pro Max | $299 | 8 | $75 |
| Plan | Users | No commitment | 1 year | Billed annually |
|---|---|---|---|---|
| Core | 1 | $49 | $39 | $29 |
| Connect | 1 | $139 | $119 | $99 |
| Connect | 5 | $199 | $169 | $149 |
| Connect | 10 | $299 | $259 | $229 |
| Connect | 15 | $399 | $339 | $299 |
| Grow | 1 | $199 | $169 | $149 |
| Grow | 5 | $299 | $259 | $229 |
| Grow | 10 | $399 | $349 | $299 |
| Grow | 15 | $499 | $429 | $399 |
| Plus | 5 | $499 | $439 | $399 |
| Plus | 10 | $599 | $499 | $449 |
| Plus | 15 | $699 | $599 | $529 |
| Plan | Monthly | Annual, per month | Included | Each extra user |
|---|---|---|---|---|
| Basic | $79 | $59 | 1 user included | Not offered on this plan |
| Essentials | $189 | $149 | 5 users included | $100 a month each |
| Max | $329 | $299 | 8 users included | $75 a month each |
Where the money actually goes
This is the part that decides it, and it is missing from every comparison of these two we could find. A trades business running $40,000 a month through the software is paying over $1,000 a month in card fees. The subscription is $149. Getting the processing rate wrong costs several times more than choosing the wrong plan.
Housecall Pro's pricing page says "as low as 2.59%". That is true, and it is a floor rather than a rate. Their help centre publishes the full ladder, and the rate depends entirely on how the card reaches you.
| How the card is taken | Rate | Note |
|---|---|---|
| Card reader or Tap to Pay | 2.59% | Help centre. Tap to Pay adds $5 per active device per month |
| Customer enters card on a digital invoice | 2.99% | Help centre |
| Keyed in, scanned or card on file | 3.49% | Help centre |
| American Express and commercial cards | 3.49% | Help centre, regardless of how the card is taken |
| Bank payment (ACH) | 1% | Help centre |
| Instapay instant payout | +1% on top | Help centre |
| How the card is taken | Rate | Source |
|---|---|---|
| Card, standard | 2.9% + 30c | Pricing page |
| Tap to Pay or card reader | 2.7% + 30c | Pricing page |
| Keyed in or card on file | Not published | Help centre says rates vary by method and does not list them |
| Bank payment (ACH) | 1% | Pricing page |
| Instant payout | +1% on top | Pricing page |
| How you take payment | The arithmetic | Per month |
|---|---|---|
| Jobber, standard card rate | 2.9% of $40,000, plus 30c x 200 | $1,220 |
| Jobber, card reader or Tap to Pay | 2.7% of $40,000, plus 30c x 200 | $1,140 |
| Housecall Pro, card reader | 2.59% of $40,000 | $1,036 |
| Housecall Pro, digital invoice | 2.99% of $40,000 | $1,196 |
| Housecall Pro, keyed in or card on file | 3.49% of $40,000 | $1,396 |
Read that table by your own habits rather than top to bottom. Jobber's 30c per transaction matters at small ticket sizes: against Housecall Pro's 2.99% invoiced rate, Jobber only comes out ahead once the average transaction passes about $333. If your crews carry readers and tap cards on site, Housecall Pro is $1,036 and the cheapest option here. If you email invoices and customers click a link, it is $1,196, which is worse than Jobber's card reader rate and $24 a month worse than Jobber's standard rate at this ticket size. If your office keys in cards over the phone or charges a card on file, it is $1,396, the most expensive row on the page, and $360 a month worse than the number on their pricing page implies.
Both charge 1% on bank payments, and both add 1% for an instant payout. Moving customers from card to bank transfer saves more than switching platforms does, on either.
The rating gap nobody explains
| Tool | Trustpilot | Capterra | Difference |
|---|---|---|---|
| Jobber | 4.2 from 227 reviews | 4.6 from 1,478 reviews | Consistent |
| Housecall Pro | 2.5 from 632 reviews | 4.7 from 2,744 reviews | 2.2 points |
Jobber scores similarly on both, 4.2 and 4.6. Housecall Pro scores 2.5 on Trustpilot and 4.7 on Capterra, on samples of 632 and 2,744 reviews. That is the same product rated 2.2 points apart, and it is a large enough gap to be worth a paragraph rather than an average.
Two things are worth knowing rather than concluding. Trustpilot says its score weights newer reviews more heavily than older ones rather than taking a flat average, so a distribution that is 57% five-star can still score 2.5. And both platforms allow vendors to solicit reviews, including through automated invitation campaigns, so neither sample is neutral. We are not in a position to say which number is right. We are in a position to say that quoting either one alone is misleading, which is what most pages on this comparison do.
The detail on both, including the counted complaint themes, is on our Jobber review and our Housecall Pro review.
Both are built around clients and jobs rather than new enquiries, which is explained on is Jobber a CRM.
Getting out
| Detail | |
|---|---|
| Extra users | $29 a month each, published alongside the seat tiers rather than instead of them |
| Free trial | 14 days on the Grow plan, no credit card required |
| Annual refunds | Billed for the full term up front. Cancel mid-year and access continues to the end of the term, but the payment is non-refundable |
| Plan floors | Core is sold at 1 user only. Plus starts at 5 users |
| Detail | |
|---|---|
| Free trial | 14 days, no credit card required, cancel any time |
| Refunds | Subscription fees are not prorated or refunded except as their agreement sets out |
| On termination | Their terms state you receive no refund of fees unless explicitly stated otherwise |
| Chargebacks | A non-refundable $25 fee for each chargeback, regardless of who wins the dispute |
| Renewal | Their terms state in capitals that all subscriptions automatically renew if not cancelled first |
| Contracts | Their pricing FAQ says no long-term contracts are required |
Which one
The verdict
There is no winner here, and a comparison that names one is usually being paid to. The subscription is a tie at the crew size most buyers are. Seat growth favours Jobber heavily. Card-present processing favours Housecall Pro. Everything else is preference about the interface, which you can settle for free in a fortnight with no card on file.
- Crew growing past five people
- Jobber. $29 a seat against $100 is the single largest number in this comparison
- Crews tap cards on site with a reader
- Housecall Pro at 2.59%, the cheapest processing on this page
- You keep cards on file or take cards by phone
- Jobber. 2.9% plus 30c beats Housecall Pro’s 3.49% for keyed-in and saved cards
- You invoice by email and customers pay online
- Close. Housecall Pro is 2.99%, Jobber is 2.9% plus 30c, so Jobber only wins above roughly $333 a transaction
- You want to know the price before a call
- Either. Both publish, which two of their biggest rivals do not
- Losing jobs before they are booked
- Neither. That is lead follow-up and it is a different product
- The trap
- Comparing $29 against $59, or comparing 2.59% against 2.9% without checking how you actually take cards
The half neither of them does
Both platforms organise work you have already won. Neither mentions missed call capture on its features page, and neither chases a quote nobody answered or asks a finished job for a review without someone remembering to. That is covered on missed call text back, and it is the reason this page recommends a tool we earn nothing from for the job it actually does.
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Common questions
Is Jobber or Housecall Pro cheaper?
At five users billed annually they are identical, $149 a month each. Below that Jobber is cheaper, from $29 against $59 at one user. Above that Jobber is much cheaper, because a sixth user costs $29 on Jobber and $100 on Housecall Pro Essentials.
What does Housecall Pro really charge for card payments?
Their pricing page says as low as 2.59%, and their help centre publishes four rates: 2.59% on a card reader or Tap to Pay, 2.99% when a customer enters a card on a digital invoice, and 3.49% for keyed-in, scanned or card-on-file payments and for all American Express and commercial cards. Bank payments are 1%.
What does Jobber charge for card payments?
Their pricing page publishes 2.9% plus 30c as standard and 2.7% plus 30c for Tap to Pay or the card reader, with bank payments at 1% and instant payouts adding 1%. They do not publish a keyed-in or card-on-file rate, and their help centre says only that rates vary by method.
Which has better reviews, Jobber or Housecall Pro?
It depends entirely which platform you read. Jobber scores 4.2 on Trustpilot from 227 reviews and 4.6 on Capterra from 1,478. Housecall Pro scores 2.5 on Trustpilot from 632 reviews and 4.7 on Capterra from 2,744. Housecall Pro’s 2.2-point gap between platforms is larger than the gap between the two products on either platform.
Do both have free trials?
Yes, and both are 14 days with no credit card required. Jobber runs yours on the Grow plan, Housecall Pro gives Max features during the trial. Running both at once for a fortnight costs nothing and settles the interface question better than any comparison can.
Can I switch from Housecall Pro to Jobber?
Both offer onboarding help, Jobber including two to three sessions depending on plan and white glove onboarding on Plus. The commercial catch is timing: a Jobber annual subscription is billed up front and is not refunded if you cancel mid-year, and Housecall Pro’s terms state fees are not refunded on termination. Switch at a renewal date rather than in the middle of a term.
Last reviewed September 7, 2026